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Trial mode

When you add a new service it will start in trial mode.

While your service is in trial mode, you can only send messages to yourself and your team members.

There’s a daily limit of 50 emails and 50 text messages.

You cannot send any letters in trial mode, but you can still create letter templates and upload letters, to see how it works.

GP surgeries and pharmacies cannot send any text messages in trial mode.

How to switch off trial mode

Complete the tasks on the Make your service live page.

You’ll need to:

  • confirm your service is the only one of its kind in your organisation
  • add examples of the messages you want to send
  • update your settings so you’re ready to send and receive messages

If your organisation is new to GOV.UK Notify, we’ll ask you to accept our data processing and financial agreement.

It can take up to one working day to make your service live.

This is so we can check that you’ve met our terms of use.