Add optional content to a template to tailor your messages for different audiences.
For example, if you only want to show a sentence to people who are under 18:
- put it inside double brackets
- give it a unique placeholder name, followed by 2 question marks
Your optional content should look like this:
((under18??Please get your application signed by a parent or guardian.))
For each person you send the message to, specify ‘yes’ or ‘no’ to show or hide the optional content.
You can either:
- do this yourself when you send the message
- upload a list of personal details and let Notify do it for you
If you upload a list of personal details, the column names need to match the placeholder names in your template.