Skip to main content

Team members and permissions

Go to the Team members page to invite colleagues to join your service.

You can invite team members who do not have a government email address.

GOV.UK Notify lets you set different permissions for each member of your team.

Choose from the following permissions:

About the ‘manage settings’ permission

Each service you add needs at least 2 team members with the ‘manage settings, team and usage’ permission.

Team members with the ‘manage settings’ permission are responsible for:

The service

  • Managing the email, text message and letter settings
  • Adding email or letter branding
  • Requesting changes to daily message limits
  • Changing the data retention period
  • Deciding when to make the service live and when to delete it

Team members

  • Adding team members to the service
  • Making sure team members have the right permissions
  • Helping team members if they lose access to their Notify account
  • Removing team members who should no longer use Notify
  • Sharing important information with your team, for example, price increases or changes to the free text message allowance

Usage

  • Monitoring the number of emails, text messages and letters sent
  • Checking how many free text messages your service has left
  • Tracking what your service has spent

You will also act as a point of contact for anything related to billing.