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Daily limits

There’s a limit to the number of messages you can send each day.

Notification Daily limits
Message Daily limit
Emails
250,000
Text
250,000 text messages including a default 100 international text messages
Letters
20,000

If you need to discuss these limits, contact us.

Change the international text message limit

To change the number of international text messages you can send each day:

  1. Go to Settings
  2. Select Change on the International text message limit row

When changing the limit, you should think about:

  • how many international text messages your service needs to send each day
  • any costs to your service if there is fraud

If you do not need to send international text messages, you can turn this off in Settings.

Help protect your service from Artificial Inflation of Traffic (AIT)

AIT is a type of fraud. You should take steps to protect your service from an AIT attack, such as:

  • track how many messages you send and set an alert in your system for anything that is not normal
  • stop multiple messages being sent to the same number

Find more information on AIT and how you can protect your service.