Features

With GOV.UK Notify, you can:

  • send emails
  • send and receive text messages (UK and internationally)
  • send letters

You don’t need any technical knowledge to use Notify.

Create an account for free and try it yourself.

Create messages quickly and easily

Without any technical knowledge, you can:

  • create your own message templates
  • change how messages are formatted
  • preview messages before you send them

Customise your branding

You control how your messages look when you send them through Notify. You can:

  • use your organisation’s own branding
  • choose the name that emails and text messages come from
  • choose the email address that users reply to
  • get a unique phone number for text message replies

Send messages in bulk or individually

With Notify, you can:

  • send bulk messages to lots of users
  • send personalised messages to individual users
  • schedule messages to be sent at a particular time
  • send messages automatically through our API

Track your activity

Through the Notify dashboard, you can:

  • check the delivery status of any emails and text messages
  • see a real-time dashboard of your activity
  • view your usage and reports

Manage your team

Through the Notify dashboard, you can:

  • set permission levels for different team members
  • invite new users (including people without a government email address)

Send messages reliably

Notify commits to:

  • sending 95% of emails and text messages within 10 seconds
  • sending letters by 3pm the next working day (if you submit it through Notify before 5pm)

Notify sends messages through multiple providers. If one provider fails, Notify automatically switches to another so that your messages aren’t affected.

You can check how Notify is performing.