Message status
Use the Dashboard to check the status of a message.
This page describes the statuses you’ll see when you’re signed-in to GOV.UK Notify.
If you’re using the Notify API, read our documentation for a list of API statuses.
Status | Description |
---|---|
Sent
|
Notify has sent the letter to the provider to be printed.
|
Printed
|
The provider has printed the letter. Letters are printed at 5:30pm and dispatched the next working day.
|
Cancelled
|
Sending cancelled. Your letter will not be printed or dispatched.
|
Technical failure
|
Notify had an unexpected error while sending the letter to our printing provider.
|
Permanent failure
|
The provider cannot print the letter. Your letter will not be dispatched.
|