Branding and customisation

This page explains how to:

Change your email branding

The default branding for email templates is the GOV.UK logo.

To change your email branding:

  1. Go to the Email settings section of the Settings page.
  2. Select Change on the Email branding row.

Add a reply-to email address

You can choose the email address that your users reply to. You must add at least one reply-to address for your service before you can request to go live.

To add a reply-to email address:

  1. Go to the Email settings section of the Settings page.
  2. Select Manage on the Reply-to email addresses row.
  3. Select Add reply-to address.

Change the text message sender

The text message sender tells your users who the message is from.

To change the text message sender from the default of ‘GOVUK’:

  1. Go to the Text message settings section of the Settings page.
  2. Select Manage on the Text message senders row.
  3. Select Change or Add text message sender.

Change your letter branding

Letter templates do not have default branding.

To add a logo to your letters:

  1. Go to the Letter settings section of the Settings page.
  2. Select Change on the Letter branding row.