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Roadmap

Last updated
15 August 2024
Next review due
15 November 2024

The GOV.UK Notify roadmap shows what we’re working on and some of the things we’ve done.

The roadmap is only a guide. It does not cover everything we do, and some things may change.

You can contact us if you have any questions about the roadmap, want to get involved in user research or have suggestions for new features.

Things we’re working on now

  • Let recipients ask to unsubscribe from emails with just one click
  • Test Rich Communication Services (RCS) messages
  • Make it easier to start using Notify
  • Let users ask to join an existing service
  • Improve our front-end code to meet WCAG 2.2 targets for accessibility
  • Use GOV.UK Design System version 5 components
  • Update Notify’s deployment pipeline so our developers can update code more efficiently

Things we’ll do later

  • Launch RCS messaging (private beta)
  • Make it easier to understand how text message pricing works
  • Explore new ways to increase our capacity
  • Improve the Notify API
  • Explore ways to help services write better messages
  • Improve the billing and payment process
  • Let website users send files by email

Things we’ve done

  • Reduced the risk of sending letters to addresses that do not exist
  • Taken steps to protect recipients from fraudulent text message sender IDs
  • Made detailed billing data available through the Notify API
  • Announced an update to our terms of use
  • Fixed several issues listed on our accessibility statement
  • Identified and prioritised API improvements (discovery)
  • Changed the crown logo to reflect the King’s new chosen crown
  • Migrated our applications from GOV.UK PaaS to Amazon ECS
  • Explored new channels for notifications (discovery)
  • Let services set a custom sender name and email address
  • Let services create letter templates that comply with the Welsh Language Act 1993
  • Launched a regular email about new features and improvements to GOV.UK Notify
  • Let services add a QR code to a letter template
  • Let services attach pages to a letter template
  • Added more formatting options for email and letter templates
  • Integrated with our letter provider’s API to improve the letter sending process
  • Gave users the option to set a custom data retention period
  • Migrated our database from GOV.UK PaaS to one hosted using Amazon RDS
  • Made choosing the date and time to send a message easier for screen reader users
  • Let users opt in to emails about taking part in user research
  • Conducted user research around data and reporting needs