Roadmap

Last updated
15 May 2024
Next review due
15 August 2024

The GOV.UK Notify roadmap shows what we’re working on and some of the things we’ve done.

The roadmap is only a guide. It does not cover everything we do, and some things may change.

You can contact us if you have any questions about the roadmap, want to get involved in user research or have suggestions for new features.

Things we’re working on now

  • Let recipients ask to unsubscribe from emails with just one click
  • Make it easier to join an existing service
  • Improve our front-end code to meet our targets for accessibility
  • Test Rich Communication Services (RCS) messages
  • Let services that use the Notify API see their billing data
  • Protect recipients from fraudulent text message sender IDs

Things we’ll do later

  • Launch RCS messaging (private beta)
  • Design a simpler way for services to send one-off messages
  • Make it easier to understand how text message pricing works
  • Explore new ways to increase our capacity
  • Improve the Notify API

Things we’ve done

  • Announced an update to our terms of use
  • Fixed several issues listed on our accessibility statement
  • Identified and prioritised API improvements (discovery)
  • Changed the crown logo to reflect the King’s new chosen crown
  • Migrated our applications from GOV.UK PaaS to Amazon ECS
  • Explored new channels for notifications (discovery)
  • Let services set a custom sender name and email address
  • Let services create letter templates that comply with the Welsh Language Act 1993
  • Launched a regular email about new features and improvements to GOV.UK Notify
  • Let services add a QR code to a letter template
  • Let services attach pages to a letter template
  • Added more formatting options for email and letter templates
  • Integrated with our letter provider’s API to improve the letter sending process
  • Gave users the option to set a custom data retention period
  • Migrated our database from GOV.UK PaaS to one hosted using Amazon RDS
  • Made choosing the date and time to send a message easier for screen reader users
  • Let users opt in to emails about taking part in user research
  • Conducted user research around data and reporting needs